Order Tracking

Effective Oct. 8, 2026

A tracking ID goes out by email the day a package ships, one to two business days after the order day.

How to look up an order

  1. Find the order number in the order confirmation email.
  2. Enter it below with the billing email used at checkout.
  3. Press the button to see the order’s current status.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

When the tracking ID shows up

The warehouse ships each order within one to two business days of the order day. The shipping email carries the carrier’s name and the tracking ID. The carrier’s first scan can take up to one business day to appear.

What the status lines mean

Status Meaning
Processing Paid and waiting at the warehouse
Completed Shipped; the tracking ID is in the shipping email
Canceled or Refunded The order was stopped and the money returned

The carrier’s own page then shows the trip itself: label created, in transit, out for delivery, delivered. Transit takes six to seven business days.

Why tracking can stop moving

Packages are scanned at hubs, not every hour, so a quiet day or two is normal. Five business days without a new scan opens a trace with the carrier. Tracking that says delivered with no package in sight has its own steps on the Shipping Policy.

Who to contact about a package

Way to reach iAdorer Details and timing
Email contact@iadorer.com, with the order number
Phone +1 (480) 712-5183, Monday to Friday, 9 a.m. to 6 p.m. MST
Contact form iadorer.com/contact
Reply time Within one business day